Privacy Policy

Last updated: December 26, 2025

Sona Sikka ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us, including:

  • Phone number (for account registration and verification)
  • Name and contact details
  • Purchase information and transaction history
  • Lottery code redemptions and contest participation data

1.2 Device and Usage Information

We automatically collect certain information when you use our app:

  • Device information (model, operating system, unique device identifiers)
  • App usage data and interaction patterns
  • Push notification tokens for OneSignal
  • IP address and general location data

1.3 Location Information

With your permission, we collect location data to:

  • Show nearby retail locations and offers
  • Provide location-specific lottery information
  • Improve service delivery in your area

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account
  • To process lottery code redemptions and track contest entries
  • To send you push notifications about offers, winners, and important updates
  • To provide customer support and respond to your inquiries
  • To analyze app usage and improve our services
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: OneSignal (push notifications), hosting providers, and analytics services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Third-Party Services

Our app uses the following third-party services:

  • OneSignal: For push notifications. View their privacy policy at onesignal.com/privacy_policy
  • Google Play Services: For location and device services

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure server infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Opt-out: Disable push notifications in app settings or device settings
  • Location: Disable location services in your device settings

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Lottery entry data is retained for the duration of the contest and for record-keeping purposes thereafter.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sona Sikka

Email: info@sonasikka.com

Website: https://sonasikka.com

By using the Sona Sikka app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.